Shipping policy

🚚 Shipping & Returns Policy 

Shipping Across Australia – Fast, Reliable & Affordable
At Ships ’n’ Giggles, we’re proud to offer fast Australian shipping on most of our products. Selected speciality items shipped from overseas. Every order is carefully packed and dispatched within 1–2 business days from our Sydney hub.

  • Standard AU Shipping (3–7 business days*): Flat rate, tracked delivery across metro and regional Australia.

  • Express AU Shipping (1–3 business days*): Available for most metro areas.

  • Free Shipping: Orders over $150 AUD qualify for free standard shipping.*Deliveries of speciality items from overseas may take longer

Returns & the 14-Day Giggle Guarantee
We want you to shop with confidence. That’s why we offer our 30-Day Giggle Guarantee:

  • If you’re not smiling, simply return your product within 30 days of delivery.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds are processed back to your original payment method within 5–10 business days.

Need to start a return? Contact us at support@shipsngiggles.com.au with your order number.